Therapy Support Navigator (Internal Applicants Only)

Edmonton, AB, Canada

Full Time

CASA House - Edmonton

Entry Level

A Rewarding Career at CASA Mental Health
Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta.

About the CASA House Program
You will be part of a team that provides individual, group and family therapy, social and life skills training, and on-site schooling in small classroom settings. CASA House is a live-in program for teens who need support with significant mental health and/or addiction challenges. Teens stay at CASA House for an average of four months.

Job Details
Wage range: $33.92 to $41.70
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Sherwood Park
Union: In-Scope
Classification: Therapy Support Navigator
FTE: 1.0
Status: Permanent

About the Role
Reporting to the Program Manager and Program Supervisor, the Therapy Support Navigator works closely with the Mental Health Therapist in the classrooms care team to support screening, case management, delivery of treatment and achievement of treatment/transition plans. The Therapy Support Navigator has an integral role within the therapy team to provide treatment extension and promote the uptake and application of skills within family and school settings. The Therapy Support Navigator also facilitates child, adolescent and parent treatment groups under the supervision of the Mental Health Therapist.

The Therapy Support Navigator will:

Conduct direct consultations with families to assess individual needs and identify appropriate support.
Provide parent coaching and guidance to help them address their adolescent’s needs.
Assist families with internal and external program referrals and applications.
Identify and facilitate connections to natural and community-based supports.
Facilitate psychoeducational groups for adolescents and parents.
Coordinate connections with CASA Indigenous Services, the Youth and Family Advisory Council and other relevant supports.
Maintain a consultant-liaison role with school personnel, including principals and teachers.
Provide emotional support to school personnel and caregivers while identifying concerns, challenges and potential solutions.
Provide updates to the team regarding patients’ progress in school following observation sessions as part of monthly reporting.
Schedule and coordinate meetings with school personnel and parents as required.
Support and empower parents to develop and maintain advocacy skills on behalf of their children.
Provide caregivers with feedback and recommendations based on observations conducted in the school setting.
Coordinate and facilitate monthly case conference meetings with the team.

Knowledge, Skills and Abilities

Excellent case management, critical thinking, collaboration, analytical and problem-solving skills.
Strong organizational and interpersonal communication skills.
Ability to work independently, prioritize tasks and adapt to changing situations.
Ability to ask effective questions to identify key issues and drivers.
Understanding of interprofessional approaches to mental health and mental illness.
Ability to build consensus and work respectfully and collaboratively with all staff.
Advanced proficiency with Microsoft Office including Outlook, Word, Excel and PowerPoint.

Qualifications and Experience

Bachelor’s degree in social work, child and youth care, early childhood education or a related discipline such as psychology, social sciences, etc.
Active registration under the Health Professions Act, if eligible.
A minimum of two years of practical experience in a children’s mental health treatment setting.
Experience navigating services and locating resources in a community.

Conditions of Employment

A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.
Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions.

Working Conditions

Valid class 5 driver’s license and access to a reliable vehicle.

Your Well-Being Matters
At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer:

Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.
Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.
Defined contribution pension plan with generous employer match.
Five paid wellness days plus a holiday break in December to spend time with loved ones.
Paid time off for illness, bereavement, moving and education.
Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.
Access to our Employee Assistance Program (EAP) and a range of employee discounts.
Ongoing learning and growth opportunities including annual training events such as Indigenous Knowledges Day.
Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Apply today to start making a difference for Alberta’s children and families!

Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at [email protected]

Closing Date: September 17, 2026

Please quote the following competition number in your application materials 26-146.

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